Privacy Policy
How we collect, use, and protect your information
Business Communications
We store emails, messages, and other business communications necessary for conducting agency services and maintaining transaction records.
Deal Documents
We retain essential deal documents including POPs (Proof of Product), POFs (Proof of Funds), and contracts for compliance and operational purposes.
Contact Information
Business contact details including company names, addresses, phone numbers, and email addresses of authorized representatives.
Agency Services
Information is used solely for providing commodities agency services, including sourcing, placement, and transaction facilitation.
Compliance
We use information for sanctions screening, AML compliance, and regulatory reporting as required by applicable laws.
Record Keeping
Transaction records are maintained for audit purposes and regulatory compliance requirements.
We retain business information and deal documents for 12 months from the completion of services unless otherwise requested by the client or required by regulatory obligations. Clients may request earlier purging of their data from our systems.
No Resale
We do not sell, rent, or otherwise commercialize client data. Information is never shared for marketing or commercial purposes.
Service Providers
Information may be shared with inspection companies (SGS/Intertek) and other service providers necessary for transaction completion.
Legal Requirements
We may disclose information when required by law, regulation, or legal process.
This website uses essential cookies for functionality and analytics cookies to understand website usage. We do not use tracking cookies for advertising purposes. By using this website, you consent to our use of cookies as described.
We implement appropriate technical and organizational measures to protect personal and business information against unauthorized access, alteration, disclosure, or destruction.
For questions about this privacy policy or to request data deletion, contact: compliance@levantmercantile.co
Last updated: January 2025